Privacy Policy

1. Introduction

1.1 Stacked Homes Pte Ltd (“we,” “us,” “our”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website located at stackedhomes.com (the “Website”), all associated websites linked to stackedhomes.com (collectively, the “Website”) and any related services.

1.2 By using our Website and services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please discontinue use of our Website.

1.3 We may update this Privacy Policy from time to time. Any changes will take effect upon posting on our Website. Your continued use of our Website constitutes acceptance of any changes.

2. Information We Collect

2.1 We may collect the following types of personal data:

• Information you provide: This includes personal details such as your name, email address, phone number, and any other information you voluntarily submit when contacting us, subscribing to services, or submitting inquiries and information.
• Automatically collected data: When you visit our Website, we may collect technical data such as IP addresses, browser type, device information, and cookies.
• Usage data: Information on how you interact with our Website, including pages visited, time spent on the Website, and navigation patterns.
• Third-party data: We may receive information about you from third-party services, such as social media platforms or business partners, if you have given them consent to share it with us.

2.2 If you submit personal data relating to a third party (e.g., spouse, children, parents, employees, or authorized representatives), you represent and warrant that you have obtained their consent to share their information with us for the intended purposes.

2.3 You are responsible for ensuring that all personal data you provide is complete, accurate, and up to date. Failure to do so may result in our inability to provide the requested services, process your inquiries, or fulfill any applications you have submitted.

3. How We Use Your Information

3.1 We collect and process your personal data for the following purposes:

• To provide and improve our Website and services.
• To personalize your experience and offer relevant content.
• To communicate with you, including responding to inquiries and providing customer support.
• To send you marketing communications, if you have opted in.
• To analyze and enhance Website performance, security, and user engagement.
• To comply with legal obligations or enforce our terms and policies.
• To support business transitions such as mergers or acquisitions, or asset sales.
• To match your personal data with other records we hold for any of the purposes outlined in this policy.
• To verify your identity for security, regulatory, or service-related purposes.
• To prevent, detect, and investigate fraud, money laundering, or other criminal activities, as well as to assess and manage commercial risks.
• To protect and enforce our legal rights, obligations, and contractual agreements.
• To conduct internal audits, process reviews, and risk management activities.
• To prevent unauthorized access, manage security risks, and ensure the safety of our Website and services.
• To comply with applicable laws, regulations, codes of practice, and assist law enforcement or regulatory investigations when required.
• Any other purpose necessary for or reasonably related to the above.

3.2 Where permitted under applicable laws, we may also collect, use, and disclose your personal data, and share it with our business partners, service providers, and other third parties for the following additional purposes:

• Providing services, products, and benefits – Including promotions, loyalty programs, and special offers.
• Matching personal data – Combining your data with other information collected for different purposes or from third-party sources to enhance the provision of products and services.
• Administering promotions and competitions – Managing and announcing results for contests, competitions, or lucky draws, as well as publicizing winners and associated marketing efforts.
• Sending marketing communications – Providing details on relevant products, services, special offers, and rewards based on your interests.
• Market research and analytics – Conducting data analysis, understanding user demographics, preferences, and behavior to improve our services, develop insights, and create better marketing programs.

3.3 If you have provided your telephone number(s) and consented to receiving marketing messages, we may contact you via calls, SMS, or other means with information on our products, services, and promotions.

3.4 In addition, if you have registered your telephone number with the national Do Not Call (DNC) registry, we will not send you promotional and marketing messages via your telephone number unless you have provided us consent to do so.

3.5 You may withdraw your consent for marketing communications at any time by contacting us at stories@stackedhomes.com. Please note that withdrawal requests may take up to 30 calendar days to process, during which you may still receive communications. Even after opting out, we may continue to contact you regarding services you have subscribed to or purchased from us.

3.6 By using our services, you also consent to the collection, use, and disclosure of your personal data in connection with any potential business transaction, including mergers, acquisitions, listings, or asset transfers. In such cases, your data may be shared with the relevant parties involved in the transaction for due diligence, regulatory compliance, or the continuation of services.

4. Cookies and Tracking Technologies

4.1 We use cookies, web beacons, and similar technologies to enhance user experience and analyze Website traffic. You can manage cookie preferences through your browser settings.

4.2 Third-party analytics services, such as Google Analytics, may be used to track and report Website traffic. These third parties may collect data in accordance with their own privacy policies.

5. Sharing and Disclosure of Information

5.1 We do not sell your personal data. However, we may share your information under the following circumstances:

• With service providers: We may share information with trusted third parties who assist us in operating our Website, conducting business, or providing services. Such as payment processors, analytics providers, and marketing platforms etc. 
• For legal compliance: If required by law, regulation, legal process, or governmental request, we may disclose your information.
• For business transfers: In the event of a merger, sale, or acquisition of our business, personal data may be transferred as part of the transaction.
• With your consent: Where applicable, we will obtain your consent before sharing your personal data for purposes not covered in this Privacy Policy.
• For marketing purposes: Where permitted by law, we may send you promotional offers and updates on our services.

6. Data Security

6.1 We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

6.2 While we take reasonable security measures, no system is completely secure. We cannot guarantee absolute security of information transmitted over the internet.

7. Use of Cookies and Related Technologies

7.1 When you interact with our Website and services, we may collect and analyze anonymized information that does not identify individuals (“Aggregate Information”). This includes data such as the number of visitors, frequency of visits, page views, and common entry and exit points on the Website.

7.2 We use cookies and other related technologies for different purposes, including ensuring the functionality of our Website, improving performance, and providing additional features.

Types of Technologies We Use:

• Cookies – Small data files stored on your browser that help track and remember information about your visits. These cookies collect details such as user preferences, number of visits, and browsing behavior. Most commercial browsers allow you to disable or remove cookies, but doing so may affect your browsing experience.
• Web Beacons (Pixel Tags/Clear GIFs) – Small invisible images embedded in web pages or emails that help us track engagement, such as whether an email has been opened or how users navigate our Website. These are often used in conjunction with cookies for analytics purposes.
• Tracking Links and Similar Technologies – These consist of programming code embedded in our Website to analyze visitor behavior and improve service delivery.

We may use the term “cookies” or “related technologies” interchangeably in our policies to refer to all tools used for collecting or storing information in your browser or device.

7.3 Additionally, we may work with third-party analytics providers to track and analyze usage of our Website. This may include:

• The number of page views and visitors.
• How long visitors stay on the Website.
• Common navigation patterns, entry, and exit points.

These analytics help us improve our services and may be used for benchmarking against other industry websites.

7.4 You may disable cookies through your browser settings, but doing so may limit access to certain parts of our Website.

8. Your Rights and Choices

8.1 Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access, update, or delete your personal data.
• The right to withdraw consent where applicable.
• The right to object to certain data processing activities.
• The right to request data portability.

8.2 To exercise any of these rights, please contact us at stories@stackedhomes.com. We may require verification of your identity before processing your request.

8.3 If your personal data was provided to us by a third party, please contact that third party directly to submit any queries, feedback, or access and correction requests on your behalf.

8.4 You may opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly. It may take up to 30 calendar days for your request to be processed.

8.5 Please note that withdrawing consent or requesting the deletion of your personal data may affect our ability to provide certain services to you. Depending on the nature of your request, we may no longer be able to fulfill transactions, process requests, or maintain any existing relationship with you.

8.6 To the extent permitted by applicable laws, we may not be able to fulfill certain requests related to your personal data in specific circumstances. For example, we may decline a request if:

• It conflicts with our legal or regulatory obligations.
• It would infringe upon trade secrets or proprietary information.
• There is sufficient evidence of malice, fraudulent intent, or an abuse of rights.
• Granting the request would compromise the rights, privacy, or legitimate interests of other individuals.

We will assess each request in accordance with applicable laws and provide a response where appropriate.

9. Third-Party Links and Websites

9.1 Our Website may include links to third-party websites operated by our business partners or other entities. We are not responsible for the privacy practices, policies, or content of these external websites. We encourage you to review their privacy policies to understand how they collect, use, and protect your personal data. 

9.2 Some third-party websites may display our logo or branding, but they operate independently from us. Once you leave our Website, their terms, conditions, and policies will apply to any data you provide to them.

10. Retention of Data

10.1 We will retain your personal data only for as long as necessary to fulfill legal, business, and operational purposes, as outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your personal data is no longer needed for these purposes or the applicable statutory retention period has expired, we will securely delete or anonymize it.

11. Contact Information

11.1 If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: stories@stackedhomes.com
Mailing Address: 2 Alexandra Road, #07-06, Delta House, Singapore 159919

This Privacy Policy shall be governed in all respects by the laws of Singapore. By using our Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.