Terms and Conditions of Use

1. Introduction

1.1 This document sets out the Terms and Conditions on which Stacked Homes Pte Ltd provides customers with services through www.stackedhomes.com.

1.2 By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

1.3 If you register with our website, submit any material to our website or use any of our website services, we will ask you to expressly agree to these terms and conditions.

1.4 Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy and cookies policy.

1.5 If you do not accept these terms, you will not be able to use the website and the services. You are advised to print and retain a copy of these terms for future reference.

2. Credit

2.1 This document was created using a template from SEQ Legal.

3. Copyright notice

3.1 Copyright © 2017 Stacked Homes Pte Ltd.

3.2 Subject to the express provisions of these terms and conditions:

  1. we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and
  2. all the copyright and other intellectual property rights in our website and the material on our website are reserved.
4. Licence to use website

4.1 You may:

  1. view pages from our website in a web browser and/or a mobile browser;
  2. download pages from our website for caching in a web browser and/or a mobile browser;
  3. print pages from our website;
  4. view 3D tours from within our website only; and
  5. use our website services by means of a web browser, subject to the other provisions of these terms and conditions.

4.2 Except as expressly permitted by Section 4.1 or the other provisions of these terms and conditions, you must not download any material from our website, save any such material to your computer and access materials displayed on our website directly from the source code.

4.3 You may only use our website for personal reasons, and you must not use our website for any other purposes.

4.4 Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.

4.5 Unless you own or control the relevant rights in the material, you must not:

  1. republish material from our website (including republication on another website);
  2. sell, rent or sub-license material from our website;
  3. show any material from our website in public;
  4. exploit material from our website for a commercial purpose; or
  5. redistribute material from our website.

4.6 Notwithstanding Section 4.5, you may redistribute our promotional materials in print and electronic form to anyone.

4.7 We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

5. Acceptable use

5.1 You must not:

    1. use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
    2. use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
    3. use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
    4. conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;
    5. access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of search engine indexing;
    6. violate the directives set out in the robots.txt file for our website; or
    7. use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing);
    8. post a listing that you do not have ownership of on our website, even if you have been given permission (in any form, written or verbal) from the owner(s);
    9. post any phone number or other means of communication on the website, except within the messaging system of our website;

    5.2 You must not use data collected from our website to contact individuals, companies or other persons or entities.

    5.3 You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.

    6. Registration and accounts

    6.1 You may register for an account with our website by completing and submitting the account registration form on our website, verifying your phone number (if you register with email), and clicking on the verification link in the email that the website will send to you.

    6.2 You must not register an account to communicate with others on the platform for commercial reasons.

    6.3 You must not allow any other person to use your account to access the website, nor are you allowed to get someone else to use their account for commercial reasons.

    6.4 You must notify us in writing immediately if you become aware of any unauthorised use of your account.

    6.5 You must not use any other person's account to access the website.

    7. User login details

    7.1 If you register for an account with our website, you will be asked for your display name.

    7.2 Your chosen display name must not be liable to mislead and must comply with the content rules set out in Section 10; you must not use your account or display name for or in connection with the impersonation of any person or other entities.

    7.3 You must keep your password confidential.

    7.4 You must notify us in writing immediately if you become aware of any disclosure of your password.

    7.5 You are responsible for any activity on our website arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure.

    8. Cancellation and suspension of account

    8.1 We may:

    1. suspend your account;
    2. cancel your account; and/or
    3. edit your account details, at any time in our sole discretion without notice or explanation.
    9. Your content: licence

    9.1 In these terms and conditions, "your content" means all works and materials (including without limitation text, graphics, images, audio material, video material, audio-visual material, scripts, software and files) that you submit to us or our website for storage or publication on, processing by, or transmission via, our website.

    9.2 You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media, with the exception of the file submitted for the purpose of verifying your ID.

    9.3 You grant to us the right to sub-license the rights licensed under Section 9.2.

    9.4 You grant to us the right to bring an action for infringement of the rights licensed under Section 9.2.

    9.5 You hereby waive all your moral rights in your content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law.

    9.6 You may edit your content to the extent permitted using the editing functionality made available on our website.

    9.7 Without prejudice to our other rights under these terms and conditions, if you breach any provision of these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may delete, unpublish or edit any or all of your content.

    10. Your content: rules

    10.1 You warrant and represent that your content will comply with these terms and conditions.

    10.2 Your content must not be illegal or unlawful, must not infringe any person's legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).

    10.3 Your content, and the use of your content by us in accordance with these terms and conditions, must not:

    1. be libellous or maliciously false;
    2. be obscene or indecent;
    3. infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right;
    4. infringe any right of confidence, right of privacy or right under data protection legislation;
    5. constitute negligent advice or contain any negligent statement;
    6. constitute an incitement to commit a crime, instructions for the commission of a crime or the promotion of criminal activity;
    7. be in contempt of any court, or in breach of any court order;
    8. be in breach of racial or religious hatred or discrimination legislation;
    9. be blasphemous;
    10. be in breach of official secrets legislation;
    11. be in breach of any contractual obligation owed to any person;
    12. depict violence in an explicit, graphic or gratuitous manner;
    13. be pornographic, lewd, suggestive or sexually explicit;
    14. be untrue, false, inaccurate or misleading;
    15. consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage;
    16. constitute spam, including watermarks and links to other sites;
    17. be offensive, deceptive, fraudulent, threatening, abusive, harassing, anti-social, menacing, hateful, discriminatory or inflammatory; or
    18. cause annoyance, inconvenience or needless anxiety to any person.
    11. Limited warranties

    11.1 We do not warrant or represent:

    1. the completeness or accuracy of the information published on our website;
    2. that the material on the website is up to date; or
    3. that the website or any service on the website will remain available.

    11.2 We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.

    11.3 To the maximum extent permitted by applicable law and subject to Section 12.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website.

    12. Limitations and exclusions of liability

    12.1 Nothing in these terms and conditions will:

    1. limit or exclude any liability for death or personal injury resulting from negligence;
    2. limit or exclude any liability for fraud or fraudulent misrepresentation;
    3. limit any liabilities in any way that is not permitted under applicable law; or
    4. exclude any liabilities that may not be excluded under applicable law.

    12.2 The limitations and exclusions of liability set out in this Section 12 and elsewhere in these terms and conditions:

    1. are subject to Section 12.1; and
    2. govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.

    12.3 To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.

    12.4 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

    12.5 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

    12.6 We will not be liable to you in respect of any loss or corruption of any data, database or software.

    12.7 We will not be liable to you in respect of any special, indirect or consequential loss or damage.

    12.8 You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).

    13. Breaches of these terms and conditions

    13.1 Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:

    1. send you one or more formal warnings;
    2. temporarily suspend your access to our website;
    3. permanently prohibit you from accessing our website;
    4. block computers using your IP address from accessing our website;
    5. contact any or all of your internet service providers and request that they block your access to our website;
    6. commence legal action against you, whether for breach of contract or otherwise; and/or
    7. suspend or delete your account on our website.

    13.2 Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking, including without limitation, creating and/or using a different account.

    14. Variation

    14.1 We may revise these terms and conditions from time to time.

    14.2 The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions.

    14.3 If you have given your express agreement to these terms and conditions, we will ask for your express agreement to any revision of these terms and conditions; and if you do not give your express agreement to the revised terms and conditions within such period as we may specify, we will disable or delete your account on the website, and you must stop using the website.

    15. Assignment

    15.1 You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.

    15.2 You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.

    16. Severability

    16.1 If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

    16.2 If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

    17. Third party rights

    17.1 A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.

    17.2 The exercise of the parties' rights under a contract under these terms and conditions is not subject to the consent of any third party.

    18. Entire agreement

    18.1 Subject to Section 12.1, these terms and conditions, together with our privacy and cookies policy, shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website.

    19. Law and jurisdiction

    19.1 These terms and conditions shall be governed by and construed in accordance with Singapore Law.

    19.2 Any disputes relating to these terms and conditions shall be subject to the non-exclusive jurisdiction of the courts of Singapore.

    21. Our details

    21.1 This website is owned and operated by Stacked Homes Pte Ltd.

    21.2 We are registered in Singapore under registration number 201704145N, and our registered office is at #21-07 Orchard Towers, Singapore 238875.

    21.3 Our principal place of business is at #21-07 Orchard Towers, Singapore 238875.

    21.4 You can contact us:

    1. by post, using the postal address given above;
    2. by telephone, on the contact number published on our website from time to time; or
    3. by email, using the email address published on our website from time to time.
    4. You can contact our data protection officer at dpo@stackedhomes.com

    Privacy Policy

    A. Who We Are?

    1. This Privacy Policy applies to the products, services, website(s) provided, mobile application(s) provided and/or the activities conducted, by Stacked Homes Pte Ltd “[Name]”, "we", "our", "us"). We are a company registered in Singapore 201704145N at 25-02 Orchard towers 1 Claymore Drive Singapore 229594.

    B. What Is The Purpose Of This Policy?

    2. The purpose of this Privacy Policy is to inform you and provide you with an understanding of how we handle, collect, use, disclose and deal with personal data about you that you give us, that we receive through third parties or that is in our possession. This Privacy Policy covers all of our platforms, whether across websites (“Site”) and applications (“App”) in mobile, tablet or other electronic devices. Please read this Privacy Policy carefully.

    3. We take our responsibilities under Singapore’s Personal Data Protection Act (the “PDPA”) seriously. We also recognize the importance of the personal data you have entrusted to us and believe that it is our responsibility to properly manage, protect and process your personal data.

    C. What Information Do We Collect?

    4. "Personal data" is defined under the PDPA to mean data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which an organisation has or is likely to have access. Stacked Homes Pte Ltd collects information about you when you use our mobile application, websites and other online products and services and throughout other interactions and services you have with us. Personal data which we may collect include:

    • Name
    • Home Address
    • Contact Information
    • Identification number (National ID, Passport Numbers, etc.)

    We will collect your personal data in accordance with the PDPA.

    5. We may also collect and store certain information automatically when you visit the Site. Examples include the internet protocol (IP) address used to connect your computer or device to the internet, connection information such as browser type and version, your operating system and platform, a unique reference number linked to the data you enter on our system, login details, the full URL clickstream to, through and from the Site (including date and time), cookie number and your activity on our Site, including the pages you visited, the searches you made and, if relevant, the services you purchased or donations you made.

    6. We may receive information about you from third parties if you use any websites or social media platforms operated by third parties (for example, Facebook, Instagram, Twitter etc.) and, if such functionality is available, you have chosen to link your profile on the Site with your profile on those other websites or social media platforms.

    D. Cookies

    7. We may use cookies to identify you from other users on the Site or App.

    8. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer or device.

    9. You can block or deactivate cookies in your browser settings.

    10. We use log-in cookies in order to remember you when you have logged in for a seamless experience.

    11. We use session cookies to track your movements from page to page and in order to store your selected inputs so you are not constantly asked for the same information.

    12. This Site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the Site and ways that we can improve your experience. These cookies may track things such as how long you spend on the Site and the pages that you visit so we can continue to produce engaging content.

    13. By continuing to use the Site or the App, you are agreeing to the use of cookies on the Site as outlined above. However, please note that we have no control over the cookies used by third parties.

    14. For further information on types of cookies and how they work visit www.allaboutcookies.org

    E. The Purposes For Which We Collect, Use Or Disclose Your Personal Data

    15. Stacked Homes Pte Ltd will/may collect, use, disclose and/or process your personal data for one or more of the following purposes :

    1. administering, facilitating, processing and/or dealing in any matters relating to your use of the App or the Site;
    2. monitoring, processing and/or tracking your use of the App or the Site in order to provide you with a seamless experience, facilitating or administering your use of the App or the Site, and/or to assist us in improving your experience in using the App or the Site;
    3. assessing, administering, processing and/or managing your account(s) and/or listing(s);
    4. assessing and processing your request for the purchase of and/or subscription to our products and/or services;
    5. registering you as a member of Stacked Homes Pte Ltd; and/or to deal with, process and/or administer the account that you may open with us, including to facilitate your transactions or activities on the Site, or your transactions or activities with us;
    6. administering, facilitating and/or dealing with your relationship with us;
    7. administering, facilitating, processing and/or dealing in (i) any transactions, activities carried out by you in the App or on the Site or with us, or (ii) your listings on the Site;
    8. carrying out your instructions or responding to any enquiry given by (or purported to be given by) you or on your behalf;
    9. contacting you or communicating with you via phone/voice call, text message and/or fax message, email and/or postal mail for the purposes of administering and/or managing your use of the App or Site, your account with us, your relationship with us or any transactions or listings made by you with us. You acknowledge and agree that such communication by us could be by way of the mailing of correspondence, documents or notices to you, which could involve disclosure of certain personal data about you to bring about delivery of the same as well as on the external cover of envelopes/mail packages
    10. carrying out due diligence or other screening activities (including background checks) in accordance with legal or regulatory obligations (whether Singapore or foreign country) applicable to us or our affiliates/associated companies, the requirements or guidelines of governmental authorities (whether Singapore or foreign country) which we determine are applicable to us or our affiliates/associated companies, and/or our risk management procedures that may be required by law (whether Singapore or foreign country) or that may have been put in place by us or our affiliates/associated companies;
    11. to prevent or investigate any fraud, unlawful activity or omission or misconduct, whether or not there is any suspicion of the aforementioned; dealing with conflict of interests; or dealing with and/or investigating complaints;
    12. complying with or as required by any applicable law, governmental or regulatory requirements of any jurisdiction applicable to us or our affiliates/associated companies, including meeting the requirements to make disclosure under the requirements of any law binding on us or our affiliates/associated companies, and/or for the purposes of any guidelines issued by regulatory or other authorities (whether of Singapore or elsewhere), with which we or our affiliates/associated companies are expected to comply;
    13. complying with or as required by any request or direction of any governmental authority (whether Singapore or foreign country) which we are expected to comply with; or responding to requests for information from public agencies, ministries, statutory boards or other similar authorities (including but not limited to the Commissioner of Charities, Inland Revenue Authority of Singapore) (whether Singapore or foreign country). For the avoidance of doubt, this means that we may/will disclose your personal data to the aforementioned parties upon their request or direction;
    14. conducting research, surveys, market surveys, analysis and/or development activities (including but not limited to data analytics, surveys and/or profiling) to improve our services and facilities, or to improve our understanding of your interests, concerns and preferences, in order to enhance any continued interaction between yourself and us connected or in relation to the Site, or improve any of our products or services or your relationship with us. Without limiting the generality of the foregoing, we may/will in this regard send you surveys by way of email or postal mail;
    15. storing, hosting, backing up (whether for disaster recovery or otherwise) of your personal data, whether within or outside Singapore;
    16. facilitating, dealing with and/or administering external audit(s) or internal audit(s) of the business of [XX];
    17. for marketing purpose if you have separately consented to it, and in this regard, we would be providing you by way of postal mail, electronic transmission to your email address(es), voice call, SMS/MMS or fax, depending on the mode of communication you have consented to, with marketing, advertising and promotional information, materials and/or documents relating to products and/or services (including products and/or services of third party organisations whom Stacked Homes Pte Ltd may collaborate or tie up with) that Stacked Homes Pte Ltd (including its affiliates/related corporations) or such third party organisations may be selling, marketing, offering or promoting, whether such products or services exist now or are created in the future;
    18. dealing with and/or facilitating a business asset transaction or a potential business assert transaction, where such transaction involves Stacked Homes Pte Ltd as a participant or involves only a related corporation or affiliated company of Stacked Homes Pte Ltd as a participant or involves Stacked Homes Pte Ltd and/or any one or more of Stacked Homes Pte Ltd’s related corporations or affiliated companies as participant(s), and there may be other third party organisations who are participants in such transaction. “business asset transaction” means the purchase, sale, lease, merger or amalgamation or any other acquisition, disposal or financing of an organisation or a portion of an organisation or of any of the business or assets of an organisation;
    19. anonymization of your personal data. In this regard, you acknowledge that personal data that has been anonymized is no longer personal data and the requirements of the PDPA would no longer apply to such anonymized data; and
    20. record-keeping purposes and producing statistics and research for internal and/or statutory reporting and/or record-keeping requirements, of Stacked Homes Pte Ltd or of its affiliates/related corporations;

    (the purposes set out in this paragraph [15] above shall be collectively referred to as the “Purposes”)

    16. Stacked Homes Pte Ltd may/will need to disclose your personal data to third parties, whether located within or outside Singapore, for one or more of the above Purposes, as such third parties, would be processing your personal data for one or more of the above Purposes. In this regard, you hereby acknowledge, agree and consent that we may/are permitted to disclose your personal data to such third parties (whether located within or outside Singapore) for one or more of the above Purposes and for the said third parties to subsequently collect, use, disclose and/or process your personal data for one or more of the above Purposes. Without limiting the generality of the foregoing or of paragraph 15, such third parties include :

    1. our associated or affiliated organisations or related corporations;
    2. any of our agents, contractors or third party service providers that process or will be processing your personal data on our behalf including but not limited to those which provide administrative or other services to us such as mailing houses, telecommunication companies, information technology companies, marketing companies, call centres and data centres;
    3. banks, credit card companies and/or third parties;
    4. third parties to whom disclosure by Stacked Homes Pte Ltd is for one or more of the Purposes and such third parties would in turn be collecting and processing your personal data for one or more of the Purposes.

    17. We may share your information with any member of our group (which means our affiliates, related corporations or associated organisations), if any, from time to time for one or more of the Purposes.

    18. You may withdraw your consent for the collection, use and/or disclosure of your personal data in our possession or under our control by emailing us at dpo@stackedhomes.com. We will process your request within a week from such a request for withdrawal of consent being made, and will thereafter not collect, use and/or disclose your personal data in the manner stated in your request, unless an exception under the law or a provision in the law permits us to. However, your withdrawal of consent could result in certain legal consequences arising from such withdrawal, including us being unable to perform the transactions requested by you or result in the termination of our relationship.

    19. We may collect, use, disclose or process your personal data for other purposes that do not appear above. However, we will notify you of such other purpose at the time of obtaining your consent, unless processing of your personal data without your consent is permitted by the PDPA or by law.

    20. To the extent permitted by law, we may/will also be collecting from sources other than yourself, personal data about you, for one or more of the above Purposes, and thereafter using, disclosing and/or processing such personal data for one or more of the above Purposes. We may combine information we receive from other sources with information you give to us and information we collect about you. We may use this information and the combined information for the Purposes set out above (depending on the types of information we receive).

    F. Provision Of Third Party Personal Data By You

    21. Should you provide Stacked Homes Pte Ltd with personal data of individual(s) other than yourself, you represent and warrant to Stacked Homes Pte Ltd and you hereby confirm that:

    1. prior to disclosing such personal data to us, you would have and had obtained consent from the individuals whose personal data are being disclosed to us, to:
    2. permit you to disclose the individuals’ personal data to Stacked Homes Pte Ltd for the Purposes; and
    3. permit Stacked Homes Pte Ltd to collect, use, disclose and/or process the individuals’ personal data for the Purposes, as set out in paragraph [15] above;
    4. any personal data of individuals that you disclose to us is accurate; and
    5. you are validly acting on behalf of such individuals and that you have the authority of such individuals to provide their personal data to Stacked Homes Pte Ltd and for Stacked Homes Pte Ltd to collect, use, disclose and process such personal data for the Purposes.

    G. How Do We Store Data?

    22. Security of your personal data is important to us. We take appropriate action to protect personal data from loss, misuse, unauthorised access or disclosure, alteration or destruction using the same safeguards as we use for our own proprietary information. All information you provide to us is stored on our secure servers and any payment transactions will be encrypted using SSL technology or equivalent. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

    23. We cannot accept liability for loss of personal data due to cause beyond our control or omissions of other users or third parties.

    24. We will put in place measures such that your personal data in our possession or under our control is destroyed and/or anonymized as soon as it is reasonable to assume that (i) the purpose for which that personal data was collected is no longer being served by the retention of such personal data; and (ii) retention is no longer necessary for any other legal or business purposes.

    H. Rights

    25. You have the right to access and/or correct any personal data that we hold about you, subject to exceptions under the law. This right can be exercised at any time by emailing us at dpo@stackedhomes.com . We will need enough information from you in order to ascertain your identity as well as the nature of your request, so as to be able to deal with your request. With respect to your access request, we may charge a fee in order to process it.

    26. For a request to access personal data, once we have sufficient information from you to deal with the request, we will seek to provide you with the relevant personal data within 30 days. Where we are unable to respond to you within the said 30 days, we will notify you of the soonest possible time within which we can provide you with the information requested. Note that the PDPA exempts certain types of personal data from being subject to your access request.

    27. For a request to correct personal data, once we have sufficient information from you to deal with the request, we will correct your personal data within 30 days. Where we are unable to do so within the said 30 days, we will notify you of the soonest practicable time within which we can make the correction. Note that the PDPA exempts certain types of personal data from being subject to your correction request as well as provides for situation(s) when correction need not be made by us despite your request. We will send the corrected personal data to every other organisation to which the personal data was disclosed by us within a year before the date the correction was made, unless that other organisation does not need the corrected personal data for any legal or business purpose.

    28. We hold and deal with your data in accordance with the PDPA.

    I. Administration and Management of Personal Data

    29. We will take reasonable efforts to ensure that your personal data is accurate and complete, if your personal data is likely to be used by Stacked Homes Pte Ltd to make a decision that affects you, or disclosed to another organisation. However, this means that you must also update us of any changes in your personal data that you had initially provided us with. We will not be responsible for relying on inaccurate or incomplete personal data arising from your not updating us of any changes in your personal data that you had initially provided us with.

    30. Where your personal data is to be transferred out of Singapore, we will comply with the PDPA in doing so. In this regard, this includes us taking appropriate steps to ascertain that the foreign recipient organisation of the personal data is bound by legally enforceable obligations to provide to the transferred personal data a standard of protection that is at least comparable to the protection under the Act. This may include us entering into an appropriate contract with the foreign recipient organisation dealing with the personal data transfer or permitting the personal data transfer without such a contract if the PDPA or law permits us to

    J. Complaint Process

    31. If you have any complaint or grievance regarding about how we are handling your personal data or about how we are complying with the PDPA, we welcome you to contact us with your complaint or grievance.

    32. Please contact us with your complaint or grievance by emailing us at dpo@stackedhomes.com.

    33. Where you are sending an email in which you are submitting a complaint, your indication at the subject header that it is a PDPA complaint would assist us in attending to your complaint speedily by passing it on to the relevant staff in our organisation to handle. For example, you could insert the subject header as “PDPA Complaint”.

    34. We will certainly strive to deal with any complaint or grievance that you may have speedily and fairly.

    K. General

    35. We reserve the right to amend the terms of this Privacy Policy at our discretion. Any amended Privacy Policy will be posted on our website and can be viewed at https://stackedhomes.com/.

    36. You are encouraged to visit the above website from time to time to ensure that you are well informed of our latest policies in relation to personal data protection

    37. Your consent that is given pursuant to this Privacy Policy is additional to and does not supercede any other consents that you had provided to Stacked Homes Pte Ltd with regard to processing of your personal data.

    38. For the avoidance of doubt, in the event that Singapore personal data protection law permits an organisation such as us to collect, use or disclose your personal data without your consent, such permission granted by the law shall continue to apply.

    39. If you have any queries on this Privacy Policy or any other queries in relation to how we may manage, protect and/or process your personal data, please do not hesitate to contact our Data Protection Officer at: dpo@stackedhomes.com

    Last Updated on [15th April 2017]